AIRBUS Helicopters Success Story: Digitizing Knowledge and Building a Dynamic Technical Reference Framework

With operational environments constantly scaling, AIRBUS Helicopters’ Design Office faced a critical challenge: they needed a reliable, structured, and easily accessible digital repository for their engineering business rules and past lessons learned. After testing document management and collaborative portals without finding a solution that met their expectations, the world’s leading helicopter manufacturer turned to BASSETTI Group.

Discover how implementing TEEXMA transformed AIRBUS Helicopters' knowledge management strategy, upgrading their workflow from siloed information repositories into a dynamic, evolving engineering tool.

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Tailored Support for a Sustainable Knowledge Management Strategy

Building a comprehensive technical reference framework involves much more than just saving data. It requires an intimate understanding of complex aerospace design constraints, the day-to-day realities of design engineers across different regional cultures, and a data architecture built for long-term scalability. BASSETTI partnered closely with AIRBUS Helicopters to navigate this digital transformation by delivering:

A pragmatic methodology
A highly flexible software package
The expertise required

Driving Helicopter Design Performance Through Centralized Data

AIRBUS Helicopters utilizes TEEXMA to structure its critical engineering rules, creating a highly dependable, scalable, and sustainable repository for engineering teams.

Context and Challenges

The Design Office required an intuitive, sustainable platform to access verified engineering knowledge. Key drivers for the project included:

  • Following a thorough market review, AIRBUS Helicopters found that traditional document management and collaborative portals could not meet their specific requirements.

The engineering team needed a platform capable of:

  • Formalizing and gathering critical invariants to ensure seamless transmission of lessons learned from one program to another.
  • Facilitating the quick rise in competence of new engineers to design helicopters according to the rules of the art.
  • Accelerating the development of several helicopters simultaneously while compressing focus time.
  • Serving as an active engine for making correct decisions on the spot, rather than functioning as a passive archive.
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By centralizing this knowledge, engineering teams gain instant access to reliable technical data, mitigating design risks and empowering approximately 3,000 users worldwide.

TEEXMA Deployment and Tangible Results

The partnership with BASSETTI succeeded due to a deeply collaborative, human-centric approach tailored to AIRBUS Helicopters’ specific business practices.

Core achievements of the deployment:

  • Integrating a task-and-rule architecture that maps out exactly what needs to be learned to design properly and how to apply it.
  • Moving past basic document portals to make engineering guidelines fully actionable, dynamic, and searchable by technical fields.
  • Optimizing design workflows by enforcing an rigorous expert-led validation loop, ensuring the absolute legitimacy of all entered knowledge.
  • An assessment and pilot process rooted in progressive rollout phases across fifteen departments to thoroughly guarantee team adoption.

Today, TEEXMA gives AIRBUS Helicopters a unified, evolving data ecosystem that enhances engineering efficiency, ensures data integrity, and significantly targets the reduction of costly “rework”.

About AIRBUS Helicopters

AIRBUS Helicopters, a division of Airbus SE, is a pioneering global aerospace manufacturer. As the world’s leading manufacturer of civilian helicopters and a major supplier of military helicopters, the company is an industry leader in aviation innovation. To push the boundaries of technology, AIRBUS Helicopters places engineering excellence and strict safety compliance at the center of its product design, particularly to support the heavy demands of simultaneous program developments.

To manage increasingly complex design invariants, AIRBUS Helicopters launched a targeted digital initiative. The goal was to convert sensitive operational knowledge into a shared strategic asset. Implementing TEEXMA provided the robust, future-proof repository essential for validating and sharing engineering best practices quickly and safely throughout the aerospace product lifecycle.

Key Figures for AIRBUS Helicopters:

  • The world’s leading manufacturer of civilian helicopters and a top-tier military helicopter manufacturer
  • A major global division within Airbus SE, which reports an annual turnover exceeding 65 billion euros
  • Approximately 23,000 employees globally dedicated to cutting-edge rotorcraft technology
  • A unified network empowering 3,000 engineering users across diverse regional cultures

Adopting TEEXMA represents a major milestone in AIRBUS Helicopters’ mission to optimize engineering workflows and secure highly reliable, scalable, and long-term data assets.

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