Issues
Quality management is a cross-functional issue for all organizations, particularly in industry. It is essential to provide the market with high-quality products and services, while optimizing process efficiency.
With this in mind, the quality approach must not only encourage continuous improvement and aim for operational excellence, but also guarantee compliance with regulatory standards such as ISO 9001 for quality management systems.
For specific sectors, this includes sector-specific standards such as IATF 16949 for the automotive industry or ISO 13485 for medical devices.
These normative frameworks demand total control of the value chain, anticipation of deviations and rigorous process control, in order to achieve the ultimate goal: total quality.