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How can TEEXMA’s powerful search tools enhance your technical knowledge?

DEVELOPMENTS IN KNOWLEDGE MANAGEMENT PRACTICES
”Know-how, technical knowledge, and expertise are essential assets to ensure the mission of a design office, a research center or a scientific community. This is why their preservation is a necessary part of these professions so that they can be contextualized and reused.”

In recent years, new disciplines have developed with the emergence of so-called information technologies. Among these new fields is Knowledge Management (KM), which is based on the sharing of knowledge in order to ensure its sustainability and dissemination within the company. This knowledge can concern all company departments: production, human resources, research and development, design, industrialization, IT, after-sales service, sales, purchasing, quality, accounting, finance, etc.

Based on this evolution, companies’ information systems have largely demonstrated their qualities in terms of archiving knowledge in relational databases. The sharing of information, a critical element for the sustainability of companies, is carried out thanks to Intranet/Internet technologies, which make information accessible to the greatest number of people who need to know about it.  

However, in addition to its collaborative aspect, a knowledge management system must also be easy to handle, because although the effectiveness of these tools in reinforcing the results of the organizations that use them is no longer in doubt, the problems of Knowledge Management persist in many R&D departments and design offices.

A CAPITALISATION ONLY VALUED BY A SEARCH FACILITY
First of all, if the information has to be secure, it must be accessible. Searching for information is a key issue in order to restore the R&D profession in its context. A study conducted by the International Data Corporation highlights this problem :

”Knowledge workers spend 44% of their time searching for the relevant information they need but cannot find it. The cost of this lost time is estimated at an average of $5,700 per person per year.”

This is why a search tool that takes into account several criteria is important so as not to create a gap in the company’s technical heritage. TEEXMA offers four search modules, based on differents logic, in order to take into account the needs of each search:

  • Text search module
  • Indexing search module

In addition to the text search tool, TEEXMA offers a document search engine. Wherever the documents are published and hosted, the user can find the objects carrying these documents in the textual search results, regardless of their format (Word, PDF, Notepad, etc.)

  • Interactive search help module

In order to apprehend the user logic and to assist more faithfully in the research carried out, it is possible to design choice guides. Concretely, the choice guide appears in the form of an intelligent questionnaire that adapts to the answers provided by the user. In this way, depending on the answers given by the user to the questions, the research will be carried out. These selection guides are easily set up by an administrator and are ideal for more casual users of the TEEXMA tool who will simply be guided through the process to find the information they are looking for.

  • Multi-criteria cross-object selection module

The multi-criteria selection module is TEEXMA‘s most advanced search capability. It allows you to create a complete set of search specifications for any type of feature (date, Boolean, text, numeric, link, etc.) through an interface with no programming required. The results are then proposed in tabular form, classified by the percentage of adequacy thanks to a powerful fuzzy logic algorithm. These results can then be easily compared and, if needed, exported to Excel.

The established specifications can, of course, be saved and shared with the different users of the application. Finally, the possibility to display rejected results allows a better understanding of the discriminating criteria in the search.  
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