Technical Expertise Management®

Publisher and integrator of TEEXMA®, the software for the management of technical and scientific data

+1 438 386 9749

Formalize the knowledge of our experts

The services of the Collection of Knowledge include interviewing experts and collecting existing information, and then combining this information and creating formalized documents or a structured repository.

It is sometimes difficult for experts to leverage their knowledge, either due to a lack of time or a lack of know-how: our Collection of Knowledge specialists bring you an effective resource to sustain knowledge in the long run.

Main Challenges
  • Formalize tacit knowledge
  • Combine and structure data, information, and scattered knowledge
  • Digitize and enhance paper archives
  • Transmit to future generations
Benefits
  • Perpetuate expert knowledge in the long run
  • Facilitate the reuse of current knowledge in a company
  • Ensure a better transmission of know-how
 
Methods

Collection of Information:

  • Explicit interview
  • Collection of documents scattered in the information system
  • Journalistic interview (audio and video)
  • Digitizing paper archives

Structuring of knowledge:

  • Mapping of business concepts
  • Structuring a common thread
  • Creation of methodological knowledge (decisional support and diagnosis)

Formalization:

  • Transcription of interviews
  • Knowledge Synthesis
  • Validation and editing

Transmission:

  • Training recipients
  • Storage in the information system
 

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